UK Delivery

send all orders via Royal Mail and aim to get your handmade soaps to you quickly and safely.

• Processing Time: Orders are usually dispatched within 1–3 business days.

• Delivery Options:

  • 1st Class: 1–2 business days after dispatch

  • Tracked 24: 1 business day with tracking

  • Tracked 48: 2 business days with tracking

• Shipping Costs: Calculated at checkout.

• Address: Please double-check your delivery details. We cannot accept responsibility for parcels sent to incorrect addresses.

• Lost or Damaged Parcels: Contact us within 7 days at littlebeesoap.co.uk

We package all soaps carefully using eco-friendly materials to arrive safely to your door.

 

Returns & Refunds Policy

At Little Bee Soap Co., we take pride in our handmade, natural products. We want you to love your purchase, but please note that due to the nature of our soaps, we cannot accept returns for hygiene reasons once opened.

Faulty or Damaged Items:
If your order arrives damaged or is faulty, please contact us within 14 days of receipt at littlebeesoap.co. We will ask for a photo of the issue and, once verified, offer a replacement or refund.

 

Refunds

• Approved refunds will be issued via the original payment method within 14 days of the return being received.

• Please allow additional time for your bank to process the refund.

Exchanges:
We currently do not offer direct exchanges. If you wish to swap a product, please return the original item (if eligible) and place a new order. Replacement soaps can be considered for gift packs before being sent to customers.

Important Notes:

• All returns must be in their original packaging and in a resalable condition (unless faulty).

• We are not liable for items lost in transit during return; we recommend using tracked shipping.